Effective June 22, 2026
Privacy Policy
Singer Audiology PC and Michelle Singer LLC ("Singer Audiology," "we," "our," or "us") respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how information is collected, used, stored, and shared when you visit our website, communicate with our office, or receive services from us.
Singer Audiology PC and Michelle Singer LLC
155 East 55th Street, Suite 202 New York, NY 10022 Phone: (212) 914-4327 Email: info@singeraudiology.com Website: www.singeraudiology.com
Information We Collect
Personal Information
- Name
- Address
- Email address
- Telephone number
- Date of birth
- Insurance information
- Emergency contact information
Health Information
When you become a patient, we may collect:
- Hearing test results
- Medical history
- Hearing aid information
- Treatment recommendations
- Records related to audiologic care
Protected health information ("PHI") is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable New York State laws.
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Referring website information
This information helps us improve website performance and user experience.
How We Use Information
We may use your information to:
- Schedule and manage appointments
- Provide audiology services
- Communicate regarding treatment and follow-up care
- Verify insurance coverage and process claims
- Process payments
- Respond to inquiries
- Improve our website and services
- Comply with legal and regulatory obligations
HIPAA and Protected Health Information
If you are a patient, your protected health information may be used and disclosed for:
Treatment
To provide, coordinate, and manage your hearing healthcare.
Payment
To obtain payment from insurance companies or other responsible parties.
Healthcare Operations
To improve quality of care, maintain records, conduct audits, and manage business operations.
Other uses and disclosures of your protected health information will only be made as permitted or required by law, or with your written authorization. A complete Notice of Privacy Practices is available upon request and will be provided to patients as required by HIPAA.
Appointment Reminders and Communications
Singer Audiology may contact you by:
- Phone call
- Voicemail
- Text message
These communications may include:
- Appointment reminders
- Follow-up recommendations
- Hearing aid service notifications
- Billing-related information
You may request alternative communication methods at any time.
Cookies and Website Analytics
Our website may use cookies and analytics technologies to understand how visitors use the site and to improve functionality.
You may disable cookies through your browser settings; however, some website features may not function properly.
Online Forms
If you submit information through website contact forms, appointment requests, or other online forms, we use reasonable safeguards to protect the information you provide.
Please do not send sensitive medical information through unsecured email or website forms unless specifically instructed to do so.
Sharing Information
We do not sell your personal information. We may share information with:
- Insurance companies
- Healthcare providers involved in your care
- Business associates who assist us in operating our practice
- Government agencies when required by law
- Professional advisors, auditors, or legal counsel when necessary
Any third parties receiving protected health information are required to safeguard it in accordance with applicable laws.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal and health information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.
Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request restrictions on certain uses or disclosures
- Request confidential communications
- Receive a copy of our Notice of Privacy Practices
- File a complaint regarding privacy practices
To exercise any of these rights, please contact our office.
Third-Party Websites
Our website may contain links to third-party websites. Singer Audiology is not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Singer Audiology PC and Michelle Singer LLC 155 East 55th Street, Suite 202 New York, NY 10022 Phone: (212) 914-4327 Email: info@singeraudiology.com